Terms and Conditions of Use
Effective date: 1st of July 2026
These Terms and Conditions of Use (“Terms”) govern your access to and use of houseofcharity.org.uk (the “Website”). By using this Website, you agree to be bound by these Terms. If you do not agree, you should not use this Website.
1. About us
This Website is operated by 1GS Operations Ltd (“we”, “us”, “our”).
1GS Operations Ltd is a company registered in England and Wales with company number: 17200996 and registered office at registered office address: Mowbray House, Upper Warlingham, Surrey CR6 9FD.
You can contact us at info@houseofcharity.org.uk or by telephone: +44(0)207 889 3002.
2. Use of this Website
You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:
in any way that breaches any applicable law or regulation
to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material
to introduce viruses, malware, spyware, trojans or other harmful material
to attempt to gain unauthorised access to the Website, its server, database or any connected systems
to misuse contact forms, email addresses or other communication channels on the Website
to copy, scrape, republish, distribute or commercially exploit Website content except as permitted by law or with our written consent
3. Intellectual property
Unless otherwise stated, all content on this Website, including text, graphics, branding, logos, layout, documents and other materials, is owned by or licensed to us and is protected by copyright, trade mark and other intellectual property laws.
You may view, download and print extracts from the Website for your personal, non‑commercial use only, provided you do not modify the content and you keep all copyright and proprietary notices intact.
You must not reproduce, store, distribute, publish, adapt, create derivative works from, or exploit any part of the Website for commercial purposes without our prior written permission.
4. Donations and external services
Where the Website allows you to make donations, book events, submit forms or access third‑party services, additional terms may apply. These may include terms of payment providers, event platforms or partner organisations.
If there is any inconsistency between these Terms and any specific terms relating to a particular service, donation process or event, the specific terms will prevail to the extent of that inconsistency.
5. Website content
The content on this Website is provided for general information only. It is not intended to amount to legal, financial, medical, fundraising, governance or other professional advice, and should not be relied on as such.
Although we aim to keep information accurate and up to date, we make no representation, warranty or guarantee, whether express or implied, that the content on this Website is accurate, complete or current.
6. Availability of the Website
We do not guarantee that the Website, or any content on it, will always be available, uninterrupted or error‑free. We may suspend, withdraw, discontinue or change all or any part of the Website without notice.
7. Links to other websites
This Website may contain links to third‑party websites or services. These links are provided for convenience only.
We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
8. User submissions
If you submit information to us through this Website, including via contact forms, applications, enquiries or other submissions, you confirm that the information is accurate and that you are entitled to provide it.
You must not submit unlawful, defamatory, abusive, misleading, confidential or infringing material through the Website. We reserve the right to remove, disregard or respond appropriately to any such submission.
9. Privacy and cookies
Our use of personal data is governed by our Privacy Policy, and our use of cookies and similar technologies is explained in our Cookies Policy. By using the Website, you acknowledge that those policies apply.
10. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to this Website or any content on it.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, the Website
use of or reliance on any content displayed on the Website
loss of profits, sales, business, revenue or anticipated savings
business interruption
loss of business opportunity, goodwill or reputation
any indirect or consequential loss or damage
11. Viruses and security
We do not guarantee that this Website will be secure or free from bugs or viruses. You are responsible for using your own virus protection software and for configuring your technology to access the Website safely.
You must not knowingly introduce malicious or technologically harmful material, or attempt unauthorised access to the Website or to any server, computer or database connected to the Website.
12. Changes to these Terms
We may revise these Terms from time to time by updating this page. Please check this page regularly to take notice of any changes, as they are binding on you from the date they are posted.
13. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or your use of the Website, except that if you are a consumer resident in another part of the United Kingdom, you may also bring proceedings in that part of the United Kingdom where applicable law permits.